Privacy Policy

Malcolm J. Henry Consulting (“we,” “us,” or “our”), based in Atlanta, GA, operates the client portal at portal.malcolmjhenry.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you have questions, contact us at consulting@malcolmjhenry.com.

We collect information you provide directly and automatically:

We use the information we collect to:

• Create and manage your account
• Process payments and manage subscriptions
• Deliver consulting services and fulfil our contractual obligations
• Send transactional emails (receipts, booking confirmations, service updates)
• Respond to your inquiries and support requests
• Analyze usage to improve the Service
• Send marketing communications (only with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations

We use the following third-party services, each governed by their own privacy policies:

• Clerk — Authentication and user management. clerk.com/privacy
• Stripe — Payment processing and subscription management. stripe.com/privacy
• Resend / Amazon SES — Transactional email delivery.
• Google Analytics GA4 — Website usage analytics. You may opt out via the Google Analytics opt-out browser add-on.
• Calendly — Consultation scheduling. Your scheduling data is subject to Calendly’s privacy policy.

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain and use your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data by contacting us at consulting@malcolmjhenry.com. Note that certain financial records may be retained as required by law.

We use cookies and similar tracking technologies to operate and improve the Service. Essential cookies are required for authentication and security. Analytics cookies (Google Analytics) help us understand usage patterns. You can control cookies through your browser settings, though disabling certain cookies may affect Service functionality.

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you.
• Correction — Request correction of inaccurate data.
• Deletion — Request deletion of your personal data.
• Portability — Request a machine-readable copy of your data.
• Opt-out — Unsubscribe from marketing emails at any time.

To exercise any of these rights, email us at consulting@malcolmjhenry.com.

We implement industry-standard security measures including TLS encryption for data in transit, encrypted storage, and access controls. Authentication is managed by Clerk, and payment data is handled by Stripe’s PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure.

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

For privacy-related questions or requests, contact: